CHASE Bank is closing some of its ATMs earlier in the day due to a “rise in crime and vagrancy,” the company has revealed.
The bank’s ATMs will now close at 5pm or 6pm in several locations around New York City.
Chase Bank is closing some of its ATMs earlier in the day due to a ‘rise in crime and vagrancy’[/caption]
The bank’s ATMs will now close at 5pm or 6pm in several locations around NYC[/caption]
One irritated customer tweeted about this inconvenience on January 17, prompting Chase Bank to make the announcement.
“Our apologies,” Chase Support tweeted back to the customer.
“We decide to close several ATM vestibules at 5PM or 6PM, aligning the hours of service to that of the normal branch hours, due to rising crime and vagrancy that occurred in these previously 24/7 vestibules.”
It’s unclear which specific locations will be affected, but Chase Bank said it will only be a small portion of ATMs in NYC.
“For the safety of our customers and employees, we may temporarily close some ATMs overnight,” a Chase Bank spokesperson told Best Life.
“Only a small portion of the ATMs we have in NYC are closing after regular business hours, and many of our ATMs remain open 24 hours.”
The bank declined to give a particular reason for its decision to change its vestibule hours, but one ATM location was the site of a recent late-night attack.
On Thursday, a Chase Bank customer was struck in the face with a cup of scalding hot coffee inside a branch vestibule in Midtown Manhattan.
The attacker fled the scene and the victim was left with burns to the right side of his face, neck, and shoulder.
Police said nothing was stolen and 1010WINS reported that the attack was unprovoked.
While Chase Bank seemingly made this decision to close its ATMs early for the well-being of its customers, many are upset over the inconvenience.
“Are you going to refund the ATM fees to customers when we get ripped off to use a bodega ATM to pay for our late night slice of pizza, because you can’t provide a basic service to account holders? I didn’t think so,” one Twitter user said.
Another said: “If ATMs aren’t available when the bank is closed, what’s the point?”
“Given your bigshots’ salaries there’s clearly room for security where it’s deemed required.”
The U.S. Sun reached out to Chase Bank for a comment, but a response wasn’t received by the time of publication.